At Modeenest, we believe in the quality of our products. This Warranty Policy tells you what is covered and how to file a claim.
1. Protection
All clothes bought from modeenest.shop are covered against flaws in the material or the way they were made.
This warranty only covers things bought directly from modeenest.shop.
2. Length
The warranty is good for 90 days after the item is delivered.
Normal wear and tear or damage from misuse is not covered after 90 days.
3. What is Included
Defects in the manufacturing process, like seams coming apart, broken zippers, or major flaws in the fabric.
4. What isn't covered
Wear and tear that is normal.
Damage done by accidents, misuse, neglect, or changes made without permission.
Things bought from people who weren't authorized to sell them.
5. How to File a Warranty Claim
If you think your product has a problem that this warranty covers:
Send an email to contact@modeenest.shop with your order number, pictures of the problem, and a short description of what went wrong.
Our support team will look over your claim and may ask for more information.
If we approve it, we will either give you a new item or your money back.
6. Costs of shipping for warranty claims
We pay for shipping on items that are broken and still under warranty. The customer may have to pay for shipping if the problem is not covered by the warranty.
7. Get in touch with us
If you have any questions about this Warranty Policy or need to make a claim, please get in touch with us.
Email: contact@modeenest.shop
Call us at +1 687 445 2576
The address is 312 Lansford Dr, Wadesboro, NC 28170, USA.