Q: What kinds of payments do you take?
A: For safe payments, we accept PayPal and major credit cards.
Q: Is my credit card information safe?
Yes. We only use trusted payment processors and never keep your full credit card information on our servers.
Shipping
Q: What is the cost of shipping?
A: All orders get free standard shipping.
Q: How long will it take for my order to get here?
A: Orders are processed in 1 to 3 business days, and they usually arrive between 5 and 12 business days after they are sent, depending on where you live.
Q: Is it possible to track my order?
A: Yes. You will get an email with a tracking number once your order has been sent.
Returns and Refunds
Q: What's your policy on returns?
A: You can send back items that haven't been worn, washed, or damaged within 90 days of getting them.
Q: What do I do to send something back?
A: Send an email to contact@modeenest.shop with your order number and the reason you want to return it. We'll tell you what to do.
Q: How long does it take to get a refund?
A: Refunds are sent out within seven days of getting and checking out the item you sent back.
Things
Q: Do your clothes fit well?
A: For the most accurate measurements, we suggest looking at the size guide on each product page.
Q: Can I trade an item for one in a different size or style?
Yes, A. Please get in touch with us first to set up an exchange.
Get in touch with us
We're happy to help if you don't see your question here:
Email: contact@modeenest.shop
Call us at +1 687 445 2576
The address is 312 Lansford Dr, Wadesboro, NC 28170, USA.